F.A.Q.
Have questions? We've got answers!
Location, Hours & Parking
You can find our shop within Edgewater Public Market, located at 5505 West 20th Avenue, Denver, CO 80214.
- If you enter through the main entrance (large 'Enter' in red), you'll walk straight into the food hall. Walk towards the back left corner of the food hall (by Gladys and Mac Shack) and proceed down the hallway with Northside Hair Co. and The Tangled Ball on your right. You'll run straight into Landfall - we'll a corner unit, Suite 152.
- If you enter through the the double doors on the left side of building (by Barquentine Brewery), pass The Ink Den Tattoo Shop, then turn right down the hall. We're the first shop on your right!
We are open 6 days a week and closed on Tuesdays. Our hours are:
- Sunday - Monday: 11am - 4pm
- Wednesday - Thursday: 10am - 5:30pm
- Friday - Saturday: 10am - 7pm
Definitely! Edgewater Public Market is surrounded by a large parking lot.
There is always plenty of parking during the day, but note that parking during our busiest hours - evening and weekends - can be crowded, so plan accordingly!
*If you're just swinging in for a quick pickup, there is plenty of 15-minute parking available directly in front of the building.
Placing An Order
We love your heart to bring to life the dreamiest gift for yourself or someone special, however to maintain the integrity of our signature style and the volume of orders we receive, we are not typically able to accommodate custom orders with a few exceptions:
- $300 Minimum - for custom palettes requests
- Allergies - Please let us know any allergies in your order notes and we will absolutely honor that!
- Any Strong Floral Dislikes (Looks or Fragrance) - If you aren’t a fan of any particular flower, let us know and we will be sure to exclude. There’s an endless array of flower options, so we’re excited to create something you will love!
We love your love for flowers! Based upon seasonality, availability, and varying budgets within our floral items, we unfortunately cannot accommodate special requests for individual flower types. However, if there’s any blooms you’re not a fan of, let us know and we’ll be sure to exclude from your order!
I'm looking for an item not in your offerings (e.g., dozen roses, lily arrangement, etc.). Can I place an order for it?
Pick-up & Delivery
We do! We offer local delivery for flower orders with pricing based on zip code / distance from the store. We deliver all days of the week except Tuesdays when we're closed.
We offer delivery in Denver and Lakewood, Colorado for all days of the week except Tuesday.
Delivery is offered for the following neighborhoods:
Zone 1 - $9
- 80212 (Wheat Ridge, Lakeside, Mountain View, and Berkley)
- 80214 (Edgewater, Lakewood, and Wheat Ridge)
Zone 2 - $15
- 80204 (Sloan Lake, Villa Park, West Colfax, Sun Valley, Lincoln Park, Auroria)
- 80211 (Sunnyside, Highlands, Jefferson Park, Sloan Lake)
- 80226 (Lakewood, Bel Mar)
Zone 3 - $20
- 80215 (Applewood, Eiber)
- 80033 (Wheat Ridge, Applewood Villages)
- 80219 (Westwood)
Zone 4 - $30
- 80228 (Lakewood, Green Mountain)
- 80232 (Lakewood)
- 80219 (Harvey Park)
At checkout, you can select your preferred delivery window (timeframes vary based on the day).
Your order will be ready for pickup at opening and available until closing (check out store hours of the day you'll be picking up!). During this time, your flowers will be stored in the cooler for freshness. If you can't make it on the designated day, give us a call or email, and we can hold your order for an additional 48 hours. *After three days, if your order is not able to be picked up, it will be forfeited without a refund as we can no longer guarantee the freshness of your blooms and hold space in the cooler for it!
If for any reason you can’t pick up your order, you are always welcome to have a pal pick-up in your place! Just let us know in your order notes who to expect.
For details on how to swing by to pickup, see our F.A.Q. answers above on our location, hours and parking!
You'll receive a text notification with a photo confirmation when your order has been delivered!
We take extra care in packaging your orders to ensure they travel well.
- For Bouquets: Each bouquet is specially packaged with a hydrating wrap at the base, providing water for up to 1 hour. If your flowers will be out of water for longer than 1 hour, we strong suggest pairing with a vase, like our Everyday Glass Vase.
- For Vase Arrangements: We promise a 4-6 day lifespan for our vased arrangements, so they'll be perfectly fine for a short journey! To keep flowers in great condition during the trip, keep them in a cool environment and shielded from direct sunlight. To ensure the longest life out of your blooms, we recommend ordering as close to their time of gifting or presentation as possible!
Always! We are all about presentation. :)
- Flowers - Our bouquets are wrapped in charming brown kraft paper, while our vased arrangements are packaged snugly in a white box.
- Merchandise - We wrap all pre-ordered merchandise in our lovely store-branded gift bags.
Refunds, Returns & Cancellations
We create each bouquet and arrangement with our customer in mind—our highest priority is that you love your blooms! Although we do not offer refunds on our flower menu items, if you don’t absolutely love your purchase, we want to make it right for you.
Please share your concerns with us within 24 hours of pick-up, either in-person at our kiosk in Union Station during our normal business hours or through email at hello@landfallfloral.com. We’ll assess your concerns and talk through one of two options:
- Swapping out blooms for ones of comparable value.
- Replacement bouquet/arrangement of the same value.
*If your flowers have been improperly cared for or have experienced sun or heat damage, we reserve the right to decline any exchanges.
Returns & Exchanges:We will gladly refund or exchange any merchandise—in the original, like-new condition—within 15 days of purchase and with proof of purchase. We unfortunately cannot refund any holiday or sale items.
- Pre-orders - Cancellations for pre-ordered bouquets and/or arrangements—up to $250 in value before tax—can be made up to 48-hours in advance for a full refund. Orders exceeding $250, will be refunded to a store gift card for future use.
- Same-day Orders - Cancellations for same-day pick-up or delivery— up to $250 in value before tax—can be made 2 hours prior to your designated pick-up or delivery window for a full refund. Orders exceeding $250, will be refunded to a store gift card for future use.
Flower 4.1.1.
During our local growing season in Colorado (April-September), we source as many of our flowers from local growers as possible! Outside of that season, we partner with a few of Denver’s most established and trusted flower suppliers to import flowers from California and countries around the world.
The longevity of our flowers varies, but with a great environment and proper care, on average, you can enjoy their beauty for about 4-6 days. We especially select blooms with longevity in mind to help you get the most out of your flowers!
Absolutely! We carefully prepare each arrangement to ensure its freshness lasts. Just follow our provided care instructions, and your flowers will be vibrant and beautiful when you're ready to present them.
So glad you’re thinking ahead! Every order comes with our Flower Care Card. It gives you simple instructions to keep both your fresh and dried flowers looking lovely for as long as possible.